Each error below is identified by the code in the error response. The response's docsUrl links to the matching entry on this page.
feedback_conflict
Feedback already recorded · HTTP 409 Conflict
Feedback with this submission ID was already recorded with different content.
What to do: Reload the page and send your feedback again.
feedback_limiter_unavailable
Feedback temporarily unavailable · HTTP 503 Service Unavailable
GraphOps could not accept feedback right now.
What to do: Retry after a short wait.
feedback_organization_access_required
Organization access required · HTTP 403 Forbidden
The feedback refers to an organization you are not a member of, or one that is disabled.
What to do: Send the feedback from an organization you belong to, or without an organization.
feedback_organization_mismatch
Feedback organization mismatch · HTTP 400 Bad Request
The feedback's organization does not match the organization of the page it was sent from.
What to do: Reload the page and send the feedback again.
feedback_rate_limited
Too many feedback submissions · HTTP 429 Too Many Requests
Too much feedback was sent from your network recently.
What to do: Wait a while, then send your feedback again.
feedback_unavailable
Feedback could not be saved · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while saving your feedback.
What to do: Retry the request. If the error continues, contact support.
invalid_support_contract
Invalid support request · HTTP 400 Bad Request
The support chat request is missing required fields or contains values GraphOps does not accept.
What to do: Reload the platform page and open the support chat again.
support_access_denied
Support access unavailable · HTTP 403 Forbidden
GraphOps could not connect support chat to your account in this organization. This happens after you sign out, lose access, or no longer have a verified email, or when the chat session has expired.
What to do: Reload the page and open the support chat again from the organization you need help with. If you are not a member of it, ask an organization owner for access.
support_binding_rate_limited
Support chat temporarily limited · HTTP 429 Too Many Requests
Support chat was started too many times from your account recently, for example through repeated reloads or organization switches.
What to do: Wait a while before opening the support chat again.
support_read_failed
Support chat could not connect · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while connecting support chat to your account.
What to do: Reload the page and open the support chat again. If the error continues, try again later.
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