Each error below is identified by the code in the error response. The response's docsUrl links to the matching entry on this page.
account_change_unconfirmed
Account change not confirmed · HTTP 409 Conflict
GraphOps may have applied your change to a sign-in method, session or connected account, but could not confirm the result.
What to do: Refresh the Account page and check the result before you make another change.
account_credential_disabled
Sign-in method not available · HTTP 403 Forbidden
The sign-in method you tried to set up is not available for your account.
What to do: Set up a different sign-in method, such as a passkey or a connected account.
account_credential_reconciliation_required
Previous sign-in method change pending · HTTP 409 Conflict
A previous sign-in method change on your account has not been confirmed yet, so GraphOps will not start another one.
What to do: Open the Account page, check the result of your previous change, then try again.
account_disabled
Account access disabled · HTTP 403 Forbidden
Access to GraphOps is disabled for your account.
What to do: Contact support if you think your access should be active.
account_management_failed
Account update failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while updating your account security settings.
What to do: Refresh the Account page and check whether the change was applied. If the error continues, contact support.
account_mfa_change_pending
Two-factor change in progress · HTTP 409 Conflict
Another two-factor authentication change on your account is still being confirmed.
What to do: Check two-factor authentication on the Account page, then make the change again if it is still needed.
account_other_method_required
Another sign-in method required · HTTP 403 Forbidden
This passkey is your only way to sign in, so removing it would lock you out of your account.
What to do: Set up a password or connect a sign-in provider, then remove the passkey.
account_passkey_challenge_invalid
Passkey response does not match · HTTP 400 Bad Request
The passkey response does not belong to the passkey setup you started, or it came from another site.
What to do: Start a new passkey setup from the Account page and complete it in the same browser.
account_passkey_invalid
Invalid passkey · HTTP 400 Bad Request
The passkey name is missing or the passkey response is invalid or was rejected.
What to do: Enter a passkey name and start a new passkey setup.
account_passkeys_incomplete
Passkey list unavailable · HTTP 503 Service Unavailable
GraphOps could not load the complete list of passkeys on your account.
What to do: Retry the request. If the error continues, contact support.
account_password_invalid
Invalid password · HTTP 400 Bad Request
The password is empty or longer than GraphOps accepts.
What to do: Enter a shorter password and try again.
account_removal_reconciliation_required
Previous removal pending · HTTP 409 Conflict
A previous removal of a passkey, session or connected account has not been confirmed yet.
What to do: Refresh the Account page and check the result of the previous removal, then try again.
account_resource_not_found
Passkey or session not found · HTTP 404 Not Found
The passkey or session you tried to remove is no longer on your account.
What to do: Refresh the Account page to see your current passkeys and sessions.
account_session_owner_mismatch
Session ownership not verified · HTTP 403 Forbidden
GraphOps could not verify that every session in the list belongs to your account, so it stopped.
What to do: Retry the request. If the error continues, contact support.
account_sessions_incomplete
Session list unavailable · HTTP 503 Service Unavailable
GraphOps could not load the complete list of sessions on your account.
What to do: Retry the request. If the error continues, contact support.
device_authorization_unavailable
Device code not valid · HTTP 400 Bad Request
The device code is invalid, has expired or has already been used.
What to do: Start sign-in again from the GraphOps CLI and enter the new code.
device_client_rejected
Application not allowed · HTTP 403 Forbidden
The device code was issued to an application that cannot sign in to GraphOps.
What to do: Only approve device codes started from the GraphOps CLI.
device_email_unverified
Email verification required · HTTP 403 Forbidden
Your account email is not verified, so you cannot approve the GraphOps CLI.
What to do: Verify your email in GraphOps, then start sign-in again from the CLI.
device_identity_unlinked
Provider account not connected · HTTP 403 Forbidden
The provider account you signed in with is not connected to a GraphOps account.
What to do: Create a GraphOps account or connect the provider to your account in GraphOps, then start again from the CLI.
device_mfa_required
Two-factor authentication required · HTTP 403 Forbidden
Approving a device requires two-factor authentication, and it was not completed.
What to do: Complete two-factor authentication, then approve the device.
device_scope_rejected
Requested access not allowed · HTTP 403 Forbidden
The device asked for access that GraphOps does not grant to the CLI.
What to do: Only approve device codes started from the GraphOps CLI.
device_session_invalid
Sign-in no longer valid · HTTP 403 Forbidden
The sign-in you used to approve the device has ended, or your account cannot sign in.
What to do: Sign in again and approve the device.
device_session_not_fresh
Recent sign-in required · HTTP 403 Forbidden
Approving a device requires a sign-in completed after you entered the device code.
What to do: Sign in again, then approve the device.
external_account_proof_required
Identity confirmation required · HTTP 403 Forbidden
Changing a connected account or sign-in method requires you to confirm your identity with a recent sign-in, including any security checks.
What to do: Sign in to your account again when prompted, then repeat the change.
external_account_unavailable
Account unavailable · HTTP 403 Forbidden
The account is deactivated or its access is disabled, so it cannot sign in or change connections.
What to do: Contact support if you think your account should be active.
external_account_verification_required
Email verification required · HTTP 403 Forbidden
The account email is not verified.
What to do: Verify the account's email, then try again.
external_auth_browser_mismatch
Different browser · HTTP 403 Forbidden
The sign-in attempt was continued in a different browser from the one that started it.
What to do: Continue in the browser where you started, or start sign-in again.
external_auth_client_unsafe
Sign-in configuration error · HTTP 403 Forbidden
GraphOps sign-in is not configured correctly, so the sign-in attempt was refused.
What to do: Contact support. Your account is not affected.
external_auth_concurrent_change
Sign-in attempt changed · HTTP 409 Conflict
The sign-in attempt was changed by another request, for example in another tab.
What to do: Reload the page to continue.
external_auth_expired
Sign-in attempt expired · HTTP 409 Conflict
The sign-in attempt took too long and has expired.
What to do: Start sign-in again.
external_auth_failed
Sign-in failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while continuing the sign-in attempt.
What to do: Start sign-in again. If the error continues, contact support.
external_auth_human_required
Signed-in user required · HTTP 403 Forbidden
Managing sign-in methods and connected accounts needs a signed-in user, not an API key or service credential.
What to do: Sign in to the GraphOps platform and try again.
external_auth_invalid_stage
Sign-in step not allowed · HTTP 409 Conflict
The sign-in attempt is not at a step where that action is allowed.
What to do: Reload the page to continue from the current step.
external_auth_login_unsafe
Sign-in page configuration error · HTTP 403 Forbidden
GraphOps sign-in pages are not configured correctly, so the sign-in attempt was refused.
What to do: Contact support. Your account is not affected.
external_auth_request_invalid
Invalid sign-in request · HTTP 400 Bad Request
The sign-in request is malformed or missing required information.
What to do: Start sign-in again from GraphOps.
external_auth_request_mismatch
Sign-in request does not match · HTTP 403 Forbidden
The sign-in request does not match the attempt that started it, for example a different provider or return address.
What to do: Start sign-in again from GraphOps.
external_connection_changed
Connected account changed · HTTP 409 Conflict
The connected account you selected changed or was removed after the page loaded.
What to do: Refresh your sign-in methods on the Account page and try again.
external_disconnect_reconciliation_required
Previous disconnection pending · HTTP 409 Conflict
A previous connected account removal has not been confirmed yet.
What to do: Refresh the Account page and check the result of the previous removal, then try again.
external_identity_conflict
Provider account conflict · HTTP 409 Conflict
The provider account cannot be connected to this GraphOps account, usually because it belongs to a different account.
What to do: Sign in with the GraphOps account the provider is already connected to, or use a different provider account.
external_identity_not_found
Account not found · HTTP 404 Not Found
The account for this sign-in or request no longer exists.
What to do: Start sign-in again. If you think the account should exist, contact support.
external_identity_realm_mismatch
Account not recognized · HTTP 409 Conflict
The account or sign-in session does not belong to GraphOps.
What to do: Start sign-in again from GraphOps and use your GraphOps account.
external_identity_response_invalid
Account details unavailable · HTTP 503 Service Unavailable
GraphOps could not read your account or sign-in details right now.
What to do: Retry after a short wait. If the error continues, contact support.
external_last_sign_in_method
Last sign-in method · HTTP 403 Forbidden
Removing this connected account would leave you without a usable sign-in method, or you did not confirm your identity with another method.
What to do: Set up a password or passkey or connect another account, sign in with that method, then remove this connection.
external_profile_required
Profile details required · HTTP 400 Bad Request
The email, first name or last name is missing or invalid.
What to do: Enter a valid email and your first and last names.
external_provider_configuration_invalid
Sign-in provider misconfigured · HTTP 403 Forbidden
This sign-in provider is not configured correctly in GraphOps.
What to do: Sign in with another method, or contact support.
external_provider_unavailable
Sign-in provider unavailable · HTTP 403 Forbidden
This sign-in provider is not available in GraphOps.
What to do: Sign in with another provider or method.
external_registration_unavailable
Provider registration unavailable · HTTP 403 Forbidden
You cannot create a GraphOps account with this sign-in provider.
What to do: Create your account with an email and password, or with another provider.
identity_provider_unavailable
Sign-in service unavailable · HTTP 503 Service Unavailable
GraphOps could not reach its sign-in service to verify your session.
What to do: Retry the request after a short wait. If the error continues, contact support.
missing_bearer_token
Missing bearer token · HTTP 401 Unauthorized
The request has no Authorization header with a bearer token.
What to do: Sign in again, or send the request with an Authorization: Bearer <token> header.
oidc_config_failed
Sign-in configuration unavailable · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while preparing its sign-in configuration.
What to do: Retry the request. If the error continues, contact support.
oidc_redirect_uri_invalid
Callback address not allowed · HTTP 400 Bad Request
The redirectUri is not a valid URL, or it is not a callback address GraphOps allows.
What to do: Omit redirectUri, or use the GraphOps platform callback address.
password_reset_email_delivery_failed
Password reset email not sent · HTTP 503 Service Unavailable
GraphOps could not send the password reset email.
What to do: Request a new password reset after a short wait. If the error continues, contact support.
password_reset_email_failed
Password reset email failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while sending the password reset email.
What to do: Request a new password reset. If the error continues, contact support.
principal_profile_upsert_failed
Profile could not be saved · HTTP 503 Service Unavailable
GraphOps verified your sign-in but could not save your profile.
What to do: Retry the request after a short wait. If the error continues, contact support.
reauthentication_required
Sign in again · HTTP 403 Forbidden
This action needs a recent sign-in, and your current sign-in is too old to confirm it is you.
What to do: Sign in again to continue.
registration_account_ambiguous
Multiple accounts match email · HTTP 409 Conflict
More than one account matches this email address.
What to do: Sign in to your existing account, or contact support.
registration_create_failed
Account creation failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while creating your account.
What to do: Try again. If the error continues, contact support.
registration_details_rejected
Account details rejected · HTTP 400 Bad Request
GraphOps rejected the submitted account details.
What to do: Check the details you entered and try again.
registration_disabled
Registration disabled · HTTP 403 Forbidden
GraphOps is not accepting new account registrations.
What to do: Contact support if you need an account.
registration_email_check_unavailable
Email address check unavailable · HTTP 503 Service Unavailable
GraphOps could not check whether the email address is a temporary address, so it cannot create new accounts right now. Existing accounts can still sign in.
What to do: Try again after a short wait. If the error continues, contact support.
registration_email_disposable
Temporary email address not accepted · HTTP 400 Bad Request
GraphOps does not create accounts with temporary or disposable email addresses.
What to do: Register with a permanent email address, such as your work email.
registration_email_send_failed
Verification email not sent · HTTP 503 Service Unavailable
GraphOps could not send the verification email.
What to do: Request a new verification email after a short wait.
registration_identity_provider_unavailable
Account service unavailable · HTTP 503 Service Unavailable
GraphOps could not reach its account service to complete the request.
What to do: Try again after a short wait. If the error continues, contact support.
registration_invitation_required
Invitation required · HTTP 403 Forbidden
New GraphOps accounts can only be created from an organization invitation.
What to do: Open the invitation link you received, or ask an organization owner to invite you.
registration_password_policy_rejected
Password too weak · HTTP 400 Bad Request
The password does not meet the GraphOps password requirements.
What to do: Choose a stronger password that meets the requirements shown on the form.
registration_rate_limit_unavailable
Registration temporarily unavailable · HTTP 503 Service Unavailable
GraphOps cannot accept registration requests right now.
What to do: Try again after a short wait. If the error continues, contact support.
registration_rate_limited
Too many registration attempts · HTTP 429 Too Many Requests
Too many registration or verification recovery attempts came from this email address or network.
What to do: Wait before you try again.
registration_recovery_failed
Verification recovery failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while sending a new verification email.
What to do: Try again. If the error continues, contact support.
registration_resend_failed
Verification resend failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while resending the verification email.
What to do: Try again. If the error continues, contact support.
registration_resend_rate_limited
Too many verification emails · HTTP 429 Too Many Requests
You requested verification emails too often.
What to do: Wait before you request another verification email. When the response includes retryAfterSeconds, wait that many seconds.
registration_token_secret_missing
Registration unavailable · HTTP 503 Service Unavailable
GraphOps cannot complete registration right now because of a configuration problem.
What to do: Try again later, or contact support.
registration_verification_expired
Verification expired · HTTP 409 Conflict
The email verification link or code has expired.
What to do: Request a new verification email, or register again.
registration_verification_invalid
Invalid verification · HTTP 400 Bad Request
The verification code is incorrect or already used, or the verification link is invalid or does not match the email address.
What to do: Check the code in your latest verification email, or request a new one.
registration_verification_rate_limit_unavailable
Email verification unavailable · HTTP 503 Service Unavailable
GraphOps cannot check email verification codes right now.
What to do: Try again after a short wait. If the error continues, contact support.
registration_verification_rate_limited
Too many verification attempts · HTTP 429 Too Many Requests
Too many incorrect verification codes were entered.
What to do: Request a new verification email and enter the new code.
registration_verify_failed
Email verification failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while verifying your email.
What to do: Try again. If the error continues, contact support.
request_authentication_failed
Authentication failed unexpectedly · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while checking the credentials on the request.
What to do: Retry the request. If the error continues, contact support.
service_request_authentication_failed
Service authentication failed unexpectedly · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while checking the service credential on the request.
What to do: Retry the request. If the error continues, contact support.
service_token_verification_failed
Service credential required · HTTP 401 Unauthorized
This route accepts only GraphOps service credentials, and the request did not send a valid one.
What to do: Use the GraphOps platform or docs to perform this action instead of calling the route directly.
session_admission_failed
Session authorization failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while authorizing your session.
What to do: Retry the request. If the error continues, sign in again or contact support.
session_authorization_failed
Session check failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while checking your session.
What to do: Retry the request. If the error continues, sign in again or contact support.
session_expired
Session expired · HTTP 401 Unauthorized
Your sign-in session has expired.
What to do: Sign in again.
session_verification_failed
Session verification failed · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while verifying your session.
What to do: Retry the request. If the error continues, sign in again or contact support.
token_verification_failed
Invalid access token · HTTP 401 Unauthorized
The bearer token is invalid, expired or was not issued for the GraphOps platform, or the CLI session that approved it has ended.
What to do: Sign in again in the GraphOps platform or the GraphOps CLI to get a new token.
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