Each error below is identified by the code in the error response. The response's docsUrl links to the matching entry on this page.
product_code_invalid
Invalid product code · HTTP 400 Bad Request
The product code is not in a valid format.
What to do: Use a product code from your organization's product list, such as rpc, subgraphs or substreams.
product_code_required
Product required · HTTP 400 Bad Request
The request does not name a product.
What to do: Choose the product the API key is for.
product_not_supported
Product not available · HTTP 400 Bad Request
The product does not exist or is not currently available.
What to do: Choose one of the products listed for your organization.
products_list_failed
Products could not be loaded · HTTP 500 Internal Server Error
GraphOps hit an unexpected error while loading the products available to your organization.
What to do: Retry the request. If the error continues, contact support.
substreams_package_catalog_unavailable
Substreams package list unavailable · HTTP 503 Service Unavailable
GraphOps could not load the list of Substreams packages.
What to do: Retry later. You can still open a specific package release by its name and version.
substreams_package_invalid
Substreams package could not be read · HTTP 422 Unprocessable Content
The release was downloaded from the registry, but GraphOps could not read it as a Substreams package. Published releases never change, so the release stays unreadable.
What to do: Check that you entered the right package and version, or choose another release.
substreams_package_not_found
Substreams package release not found · HTTP 404 Not Found
The registry has no published release with this package name and version, or the version is not an exact release, such as latest.
What to do: Check the package name and version on substreams.dev, and use an exact release version.
substreams_package_redirect_rejected
Substreams package download rejected · HTTP 503 Service Unavailable
The registry redirected the package download in a way GraphOps does not follow, such as to an insecure address.
What to do: Retry later. If the error continues, contact support with the package name and version.
substreams_package_timeout
Substreams package download timed out · HTTP 503 Service Unavailable
The registry did not return the package release in time.
What to do: Retry later. If the error continues, contact support with the package name and version.
substreams_package_too_large
Substreams package too large · HTTP 422 Unprocessable Content
The package release is larger than the explorer can inspect. Published releases never change, so the explorer can't open this release.
What to do: Inspect this release locally instead, for example with the substreams CLI.
substreams_package_unavailable
Substreams package unavailable · HTTP 503 Service Unavailable
GraphOps could not load the package release from the registry.
What to do: Retry later. If the error continues, contact support with the package name and version.
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